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Table 2 Overview of the eHealth services, platforms, and phases across the included records

From: eHealth and the hearing aid adult patient journey: a state-of-the-art review

Service

Platform

Records

Details

Phases

(1) Education and information

 (1.1) HL and HA information

Offline

Internet

Peddie and Kelly-Campbell [50]

Use of the Internet to search for hearing and hearing health information

Pre-fitting, Post-fitting

Rothpletz et al. [62]

Use of websites to find information on HL, HAs, assistive technologies, communication strategies, and auditory training

Pre-fitting

Thoren et al. [54]

Internet-based information for patients with HA

Post-fitting

Mobile

 (1.2) Counselling and patient education

Offline

Ferguson and Henshaw [55], Ferguson et al. [22, 56]

DVD- and PC-based multimedia educational support for patients (Reusable Learning Objects including videos, photos, sounds, testimonials, animations, illustrations, and subtitles)

Post-fitting

Lundberg et al. [57]

Telephone-based consultations as a complement to a home-based educational program for HA users (10–15 min at the end of each week)

Post-fitting

Internet

Ferguson and Henshaw [55], Ferguson et al. [22, 56]

Internet-based multimedia educational support for patients (Reusable Learning Objects including videos, photos, sounds, testimonials, animations, illustrations and subtitles)

Post-fitting

Malmberg et al. [58]

Internet-based educational program for HA users (reading, home tasks, counselling)

Post-fitting

Manchaiah et al. [63]

Internet-based pre-fitting counselling for persons with HL (30 days program based on the ‘patient journey’ model)

Pre-fitting

Preminger and Rothpletz [59]

Design considerations for Internet-based educational programs (education, self-management practice)

Post-fitting

Thoren et al. [54, 60]

Internet-based counselling and education for patients with HA (one chapter per week, 5 weeks, home tasks, weekly professional feedback)

Post-fitting

Vitti et al. [61]

Internet-based education for patients with HA

Post-fitting

Mobile

 (1.3) Group discussions and forums

Offline

Internet

Malmberg et al. [58]

Internet-based interaction with peers for patients with HA (unmoderated discussion forum)

Post-fitting

Preminger and Rothpletz [59]

Design considerations for Internet-based educational programs (group discussions and peer support)

Post-fitting

Thoren et al. [54, 60]

Internet-based interaction with peers for patients with HAs (online discussion group, one topic per week, 5 weeks)

Post-fitting

Mobile

(2) Screening and assessment

 (2.1) Pure-tone audiometry

Offline

Coco et al. [64]

Community-based pure-tone audiometry with an automated portable diagnostic audiometer

Pre-fitting

Internet

Mobile

 (2.2) Speech-audiometry

Offline

Internet

Blamey et al. [65]

Internet-based speech test for hearing assessment and HA fitting (50 CVC words at 65 dBA)

Pre-fitting, Fitting

Mobile

Sohn et al. [66]

Smartphone-based speech test for hearing assessment and compensation (4 phonemes at 20–70 dB SPL)

Pre-fitting, Fitting

 (2.3) Self-assessment, PROM/PREM

Offline

Internet

Thoren et al. [67]

Online administration of standardized questionnaires in patients with HL (HHIE. IOI-HA, SADL, and HADS)

Pre-fitting, Fitting

Mobile

Galvez et al. [68]

Personal Digital Assistant for Ecological Momentary Assessment (12-items survey)

Post-fitting

(3) Hearing rehabilitation

 (3.1) Sound enhancement

Offline

Internet

Mobile

Amlani et al. [69]

Smartphone-based sound enhancement (user control over frequency response and gain)

Fitting

Sohn et al. [66]

Smartphone-based sound enhancement for hearing compensation (64-channels gain and compression)

Fitting

 (3.2) HA control and fitting

Offline

Internet

Ferrari and Bernandez-Braga [70]

Remote probe microphone for real ear measurement in HA fitting

Fitting

Penteado et al. [23, 71]

Remote HA fitting (video-conferencing, remote computer access, remote digital HA fitting)

Fitting

Mobile

Aldaz et al. [72]

Smartphone-based personalized system for HA control (volume, program, microphone directionality, noise reduction)

Fitting

Convery et al. [73]

Tablet- and Smartphone-based self-fitting of HAs (pure-tone self-testing at 3 or 3 + 3 frequencies, program control)

Fitting

Panahi et al. [74]

Smartphone-based adaptive speech enhancement for HAs

Fitting

 (3.3) Auditory and cognitive training

Offline

Chisolm et al. [75]

PC-based auditory training with the Listening and Communication Enhancement program (30 min/day, 5 days/week, 4 weeks)

Post-fitting

Ferguson and Henshaw [55, 76], Henshaw et al. [77]

PC-based auditory training (phoneme discrimination in quiet: 15 min/day, 6 days/week for 4 weeks; phoneme discrimination in noise: 30 min/day for 7 days)

Post-fitting

Ferguson and Henshaw [55, 76]

PC-based working memory training (verbal and visuospatial working memory and storage tasks: 35–45 min/day, 5 days/week, 5 weeks)

Post-fitting

Olson et al. [78]

DVD-based auditory training with the Listening and Communication Enhancement program (30 min/day, 5 days/week, 4 weeks)

Post-fitting

Rishiq et al. [79]

PC-based auditory training (audio-visual recordings of wise or witty sayings and crossword puzzle: 30 min/day, 5 days/week, 4 weeks)

Post-fitting

Saunders et al. [80]

DVD- and PC-based auditory training with the Listening and Communication Enhancement program (30 min/day, 5 days/week, 4 weeks)

Post-fitting

Internet

Abrams et al. [81]

Internet-based audio-visual auditory training (30 min/day, 5 days/week, 3 weeks)

Post-fitting

Ferguson and Henshaw [55, 76]

Internet-based working memory training (verbal and visuospatial working memory and storage tasks: 35–45 min/day, 5 days/week, 5 weeks)

Post-fitting

Vitti et al. [61]

Internet-based auditory training (30 min/day, 5 days/week, 4 weeks)

Post-fitting

Mobile

(4) General (tele-audiology)

 

Offline

Internet

Eikelboom and Swanepoel [82]

Remote health and hearing services (e.g., video-conferencing, service delivery, e-mail use, Skype)

Pre-fitting, Fitting, Post-fitting

Pearce et al. [83]

Remote hearing services (hearing assessment, HA fitting, hearing rehabilitation)

Pre-fitting, Fitting, Post-fitting

Pross et al. [84]

Remote hearing services (video-conferencing, remote probe microphone and HA fitting)

Pre-fitting, Fitting, Post-fitting

Mobile

  1. CVC Consonant–Vowel–Consonant, IOI-HA International Outcome Inventory for Hearing Aids, HA hearing aid, HADS Hospital Anxiety and Depression Scale, HHIE Hearing Handicap Inventory for the Elderly, HL Hearing Loss, PROM patient-reported outcome measures, PREM patient-reported experience measures, SADL Satisfaction with Amplification in Daily Life