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Table 2 Overview of the eHealth services, platforms, and phases across the included records

From: eHealth and the hearing aid adult patient journey: a state-of-the-art review

Service Platform Records Details Phases
(1) Education and information
 (1.1) HL and HA information Offline
Internet Peddie and Kelly-Campbell [50] Use of the Internet to search for hearing and hearing health information Pre-fitting, Post-fitting
Rothpletz et al. [62] Use of websites to find information on HL, HAs, assistive technologies, communication strategies, and auditory training Pre-fitting
Thoren et al. [54] Internet-based information for patients with HA Post-fitting
Mobile
 (1.2) Counselling and patient education Offline Ferguson and Henshaw [55], Ferguson et al. [22, 56] DVD- and PC-based multimedia educational support for patients (Reusable Learning Objects including videos, photos, sounds, testimonials, animations, illustrations, and subtitles) Post-fitting
Lundberg et al. [57] Telephone-based consultations as a complement to a home-based educational program for HA users (10–15 min at the end of each week) Post-fitting
Internet Ferguson and Henshaw [55], Ferguson et al. [22, 56] Internet-based multimedia educational support for patients (Reusable Learning Objects including videos, photos, sounds, testimonials, animations, illustrations and subtitles) Post-fitting
Malmberg et al. [58] Internet-based educational program for HA users (reading, home tasks, counselling) Post-fitting
Manchaiah et al. [63] Internet-based pre-fitting counselling for persons with HL (30 days program based on the ‘patient journey’ model) Pre-fitting
Preminger and Rothpletz [59] Design considerations for Internet-based educational programs (education, self-management practice) Post-fitting
Thoren et al. [54, 60] Internet-based counselling and education for patients with HA (one chapter per week, 5 weeks, home tasks, weekly professional feedback) Post-fitting
Vitti et al. [61] Internet-based education for patients with HA Post-fitting
Mobile
 (1.3) Group discussions and forums Offline
Internet Malmberg et al. [58] Internet-based interaction with peers for patients with HA (unmoderated discussion forum) Post-fitting
Preminger and Rothpletz [59] Design considerations for Internet-based educational programs (group discussions and peer support) Post-fitting
Thoren et al. [54, 60] Internet-based interaction with peers for patients with HAs (online discussion group, one topic per week, 5 weeks) Post-fitting
Mobile
(2) Screening and assessment
 (2.1) Pure-tone audiometry Offline Coco et al. [64] Community-based pure-tone audiometry with an automated portable diagnostic audiometer Pre-fitting
Internet
Mobile
 (2.2) Speech-audiometry Offline
Internet Blamey et al. [65] Internet-based speech test for hearing assessment and HA fitting (50 CVC words at 65 dBA) Pre-fitting, Fitting
Mobile Sohn et al. [66] Smartphone-based speech test for hearing assessment and compensation (4 phonemes at 20–70 dB SPL) Pre-fitting, Fitting
 (2.3) Self-assessment, PROM/PREM Offline
Internet Thoren et al. [67] Online administration of standardized questionnaires in patients with HL (HHIE. IOI-HA, SADL, and HADS) Pre-fitting, Fitting
Mobile Galvez et al. [68] Personal Digital Assistant for Ecological Momentary Assessment (12-items survey) Post-fitting
(3) Hearing rehabilitation
 (3.1) Sound enhancement Offline
Internet
Mobile Amlani et al. [69] Smartphone-based sound enhancement (user control over frequency response and gain) Fitting
Sohn et al. [66] Smartphone-based sound enhancement for hearing compensation (64-channels gain and compression) Fitting
 (3.2) HA control and fitting Offline
Internet Ferrari and Bernandez-Braga [70] Remote probe microphone for real ear measurement in HA fitting Fitting
Penteado et al. [23, 71] Remote HA fitting (video-conferencing, remote computer access, remote digital HA fitting) Fitting
Mobile Aldaz et al. [72] Smartphone-based personalized system for HA control (volume, program, microphone directionality, noise reduction) Fitting
Convery et al. [73] Tablet- and Smartphone-based self-fitting of HAs (pure-tone self-testing at 3 or 3 + 3 frequencies, program control) Fitting
Panahi et al. [74] Smartphone-based adaptive speech enhancement for HAs Fitting
 (3.3) Auditory and cognitive training Offline Chisolm et al. [75] PC-based auditory training with the Listening and Communication Enhancement program (30 min/day, 5 days/week, 4 weeks) Post-fitting
Ferguson and Henshaw [55, 76], Henshaw et al. [77] PC-based auditory training (phoneme discrimination in quiet: 15 min/day, 6 days/week for 4 weeks; phoneme discrimination in noise: 30 min/day for 7 days) Post-fitting
Ferguson and Henshaw [55, 76] PC-based working memory training (verbal and visuospatial working memory and storage tasks: 35–45 min/day, 5 days/week, 5 weeks) Post-fitting
Olson et al. [78] DVD-based auditory training with the Listening and Communication Enhancement program (30 min/day, 5 days/week, 4 weeks) Post-fitting
Rishiq et al. [79] PC-based auditory training (audio-visual recordings of wise or witty sayings and crossword puzzle: 30 min/day, 5 days/week, 4 weeks) Post-fitting
Saunders et al. [80] DVD- and PC-based auditory training with the Listening and Communication Enhancement program (30 min/day, 5 days/week, 4 weeks) Post-fitting
Internet Abrams et al. [81] Internet-based audio-visual auditory training (30 min/day, 5 days/week, 3 weeks) Post-fitting
Ferguson and Henshaw [55, 76] Internet-based working memory training (verbal and visuospatial working memory and storage tasks: 35–45 min/day, 5 days/week, 5 weeks) Post-fitting
Vitti et al. [61] Internet-based auditory training (30 min/day, 5 days/week, 4 weeks) Post-fitting
Mobile
(4) General (tele-audiology)
  Offline
Internet Eikelboom and Swanepoel [82] Remote health and hearing services (e.g., video-conferencing, service delivery, e-mail use, Skype) Pre-fitting, Fitting, Post-fitting
Pearce et al. [83] Remote hearing services (hearing assessment, HA fitting, hearing rehabilitation) Pre-fitting, Fitting, Post-fitting
Pross et al. [84] Remote hearing services (video-conferencing, remote probe microphone and HA fitting) Pre-fitting, Fitting, Post-fitting
Mobile
  1. CVC Consonant–Vowel–Consonant, IOI-HA International Outcome Inventory for Hearing Aids, HA hearing aid, HADS Hospital Anxiety and Depression Scale, HHIE Hearing Handicap Inventory for the Elderly, HL Hearing Loss, PROM patient-reported outcome measures, PREM patient-reported experience measures, SADL Satisfaction with Amplification in Daily Life